Effective Date: August 16, 2025
Website: https://guruiptv.pro
Contact Email: support@guruiptv.pro
At Guru IPTV, customer satisfaction is our top priority. We are confident in the quality of our IPTV services and want you to feel secure when making a purchase. To ensure a risk-free experience, we offer a 3-day money-back guarantee on all subscription plans.
1. Eligibility for Refund
You may request a full refund under the following conditions:
- The refund request is submitted within 3 days from the date of purchase.
- You have experienced issues with our IPTV service that could not be resolved by our technical support team.
- The subscription was purchased directly through our official website guruiptv.pro.
2. Non-Refundable Situations
Refunds will not be granted in the following cases:
- Requests made after the 3-day period has expired.
- Issues caused by your own device, internet connection, or third-party apps not supported by Guru IPTV.
- If you refuse to cooperate with our support team in resolving technical issues.
- Partial usage of the subscription beyond the 3-day period.
3. How to Request a Refund
To request a refund:
- Contact our support team at support@guruiptv.pro with your order details.
- Clearly describe the issue you are experiencing.
- Our team will review your request and attempt to resolve the problem.
- If the issue cannot be resolved, your refund will be processed within 5-7 business days.
4. Processing of Refunds
- Approved refunds will be issued to the original payment method used at the time of purchase.
- Processing times may vary depending on your bank, credit card provider, or payment gateway.
5. Trial Period
Since we provide a 3-day money-back guarantee, we encourage new customers to take full advantage of this period to test our IPTV service on their devices and networks before committing long-term.
6. Contact Us
If you have any questions about our Refund Policy or need help with a refund request, please contact us at:
- Email: support@guruiptv.pro
- Website: https://guruiptv.pro
By purchasing any subscription from Guru IPTV, you acknowledge and agree to this Refund Policy.